If you have a Marsden mortgage, there are ways to manage your account online. Find out what happens when your product comes to an end, how to make changes to your account, and the support available to you if you're experiencing payment difficulties.
We'll contact you before your mortgage product comes to an end to explain your options. When we do, you'll be able to use our rate switch service to request illustrations and apply for a product via our website.
If you've received a letter or email from us about your options, visit our rate switch service by following the link below.
There are some changes to your mortgage you can request online without the advice of a Marsden mortgage advisor.
Click the link below to find out about the changes you can request and fill in a form to apply to make the change to your account.
Did you know you might be able to borrow more on your mortgage? As an existing customer, you could be eligible for additional borrowing.
If you'd like to pay off your mortgage, and you aren't using a solicitor to do so, you can request a Redemption Statement from us.
Please tell us as soon as possible if you’re having difficulty repaying your mortgage or think that you might experience issues in the near future. We understand this can be a difficult step to take, but the sooner we know, the sooner we can work with you to put a suitable plan in place to help.
You can call us on 0800 801645. This number is free to call from a UK landline or mobile phone. Calls made from international numbers may incur a fee. Alternatively, you can email financialsupport@themarsden.co.uk.
You can find out what to expect from us in our 'Payment difficulties' leaflet, along with useful contacts and resources.
We've covered a range of FAQs to help you get the answers to the question you may have about your mortgage with us.
Mortgages can sound confusing but our 'Mortgage jargon' page explains the most common terms and phrases.
Your home may be repossessed if you do not keep up repayments on your mortgage
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