Our fraud awareness page provides useful information to help you stay safe when managing your money, personal details and more.
If you think your Marsden account details have been compromised, please call us immediately on 01282 440500.
Fraudsters are experts at impersonating people and organisations you trust. They're waiting for the moment you let your guard down and are using increasingly sophisticated ways to gain access to your personal information, including by phone, text, email and social media.
Take Five, a national campaign to stop fraud, encourages you to stop and think whenever you receive a communication appearing to be from someone you know, or an organisation you're a customer of asking for information or requesting a payment.
Stop
Take a moment to stop and think before parting with your money or information. It could keep you safe.
Challenge
Ask yourself, could it be fake? It's OK to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
Protect
Contact your bank or building society immediately if you think you've been scammed and report it to Action Fraud at www.actionfraud.police.uk (external) or by calling 0330 123 2040.
Authorised push payment (APP) fraud is when you're tricked by a criminal into sending money by bank payment to an account that they control.
This could be to pay for a purchase that doesn't exist, where a criminal has impersonated a trusted organisation to steal your money, as part of romance fraud, invoice fraud or investment fraud.
New rules came into place on 7 October 2024, which reimburse victims of APP fraud. You can find out more about which payments are covered, and more about the rules by downloading Take Five's APP fraud consumer guide (PDF).
One of the fastest-growing crimes in the UK, identity theft is when a criminal steals your personal details and uses them fraudulently. This could be to open a bank account, take out a loan or credit card, take over your existing accounts or apply for documents in your name.
You can find out more about identify theft on the Take Five website (external).
There are three types of cheque scams to be aware of: counterfeit, forged and fraudulently altered.
Counterfeit cheques look genuine but are created and written with the purpose of committing fraud. Forged cheques are usually stolen and used by a criminal who forges the signature of the account holder. Fraudulently altered cheques can be genuine cheques that have been altered in some way before being paid in, for example, the amount or payee's name being altered.
You can find out more about how to spot a cheque scam on the Take Five website (external).
We have numerous security measures in place to protect you.
01282 440500 * 
